These Terms of Service and Sale (the "Terms") form the contract between Phoenix Technologies SAS and you for the subscription to and use of THOR. Please read them carefully before subscribing. By creating an account or taking out a Subscription, you accept these Terms.
The Service is published and sold by:
PHOENIX TECHNOLOGIES, société par actions simplifiée (SAS) with a share capital of 1,000 euros, registered with the Paris Trade and Companies Register (RCS Paris) under number 938 548 112, SIRET (head office) 938 548 112 00011, EU VAT number FR31938548112.
Registered office: 60 rue François Ier, 75008 Paris, France.
President and director of publication: Léon Grimm.
Legal and privacy enquiries: [email protected]. Support and billing: [email protected]. General enquiries: [email protected].
THOR is a server-based trade copier. It runs on servers operated by Phoenix Technologies and copies orders between trading accounts that belong to the same user:
THOR also lets you connect your own TradingView webhook alerts, so that your own strategies are executed automatically on your own accounts.
The Service is provided as a Subscription and is accessed through your online account. The features included in the Subscription are those described on our website at the time of your order.
The Service is available only to persons who are at least 18 years old and have full legal capacity to enter into a contract. By subscribing, you confirm that you meet these conditions.
You may use the Service as a Consumer or as a Professional. In all cases, you confirm that the trading accounts you connect belong to you (or, for Professionals, to your business) and that your use of the Service complies with the rules of your brokers, trading platforms and prop firms.
Using the Service requires a customer account. You agree to provide accurate, current and complete information when you register and to keep it up to date.
You are responsible for keeping your login credentials confidential and for the activity carried out through your account, subject to applicable law. If you suspect any unauthorised use of your account, notify us without delay at [email protected] so we can help you secure it.
In accordance with articles 1127-1 and 1127-2 of the French Civil Code, the Subscription is concluded as follows:
The contract can be concluded in English or in French. These Terms are made available in French in accordance with loi n° 94-665.
We archive concluded contracts. Contracts for an amount of 120 euros or more are archived for ten years. You may access your archived contract at any time by written request to [email protected].
The pre-contractual information required by article L111-1 of the French Consumer Code is available on our website and on the checkout page before payment.
The Subscription is offered at 39 US dollars (USD) per month or 351 US dollars (USD) per year. These prices are exclusive of VAT.
The applicable VAT is calculated and displayed on the Stripe checkout page, before any payment, according to your country. The total price including VAT is therefore shown to you before you commit to pay.
Billing is in USD through our payment processor, Stripe. If your payment card is denominated in another currency, your bank may apply an exchange rate and conversion fees which are outside our control.
For further details on invoicing and payment, see our Billing Policy.
Price changes. If we change the price of your Subscription, the new price takes effect only at the next renewal following an individual notice sent to you by email at least 30 days in advance. You may cancel free of charge, from your account settings, at any time before the new price applies.
New Subscriptions start with a 14-day free trial. A payment card is required at signup, but no charge is made during the trial.
The first payment is taken at the end of the trial, unless you cancel before the trial ends. Cancellation is self-serve from your account settings. If you cancel before the end of the trial, no payment is taken.
The Subscription is concluded for the billing period you choose (monthly or yearly). It renews automatically for successive periods of the same duration until it is cancelled.
You can cancel at any time before a renewal, directly from your account settings. Cancellation stops future renewals; it takes effect at the end of the current paid period, and you keep access to the Service until that date. Amounts already paid for the current period are not refunded, without prejudice to your statutory rights and to sections 10, 11, 16 and 17.
Consumers retain their statutory rights concerning tacitly renewed contracts under articles L215-1 to L215-3 of the French Consumer Code.
If you are a Consumer residing in France or in the European Union, you have the right to withdraw from the contract within 14 days from the day the contract is concluded, without giving any reason (article L221-18 of the French Consumer Code). The information required by article L221-5 of the same code is provided before you order.
To exercise this right, you simply inform us of your decision by any unambiguous statement before the deadline expires (article L221-21 of the French Consumer Code): for example an email to [email protected] or a letter to Phoenix Technologies SAS, 60 rue François Ier, 75008 Paris, France. You may also use the model withdrawal form below, but it is not compulsory.
If you withdraw, we refund all payments received from you, at the latest within 14 days from the day we are informed of your decision, using the same means of payment you used, unless you expressly agree to a different means (article L221-24 of the French Consumer Code).
Contractual extension by Phoenix Technologies. For Subscriptions taken out with the 14-day free trial, we extend your right of withdrawal, as a contractual commitment, until 14 days after the first payment. Since nothing is charged during the trial, this means that if you withdraw at the latest 14 days after the first charge, that charge is refunded in full. This commitment adds to the statutory regime and does not reduce any of your legal rights.
Model withdrawal form (adapted from the annex to article R221-1 of the French Consumer Code)
(Complete and return this form only if you wish to withdraw from the contract.)
To Phoenix Technologies SAS, 60 rue François Ier, 75008 Paris, France, email: [email protected]:
I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the provision of the following service: THOR subscription.
Ordered on (*): __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature of consumer(s) (only if this form is notified on paper): __________
Date: __________
(*) Delete as appropriate.
Legal guarantee of conformity. As a Consumer, you benefit from the legal guarantee of conformity for digital services provided in articles L224-25-12 to L224-25-26 of the French Consumer Code, implementing Directive (EU) 2019/770. Because THOR is supplied on a continuous basis, it must remain in conformity with the contract throughout the entire period of supply.
If the Service does not conform, you may require it to be brought into conformity, without charge, without undue delay and without significant inconvenience to you. If we fail to do so, or if the lack of conformity is serious, you may obtain a proportionate reduction of the price or the termination (résolution) of the contract, with the corresponding refund.
The legal guarantee of conformity includes the obligation to provide all updates necessary to maintain the conformity of the Service.
Hidden defects. You also benefit from the legal guarantee against hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. Under this guarantee, you may choose between the termination of the contract with a full refund and a reduction of the price.
These statutory guarantees apply by operation of law. They apply in addition to, and are unaffected by, any commercial gesture or goodwill measure we may grant.
When using the Service, you agree to:
The following are prohibited:
A serious breach of this section may lead to suspension or termination under section 16.
The THOR software, the website, the dashboard, the documentation, the logos and all associated content are the property of Phoenix Technologies or its licensors and are protected by intellectual property law.
For the duration of your Subscription, we grant you a personal, non-exclusive, non-transferable and non-sublicensable licence to use the Service for your own trading (or, for Professionals, for your internal business purposes).
You may not copy, modify, distribute, publish or create derivative works from the Service, in whole or in part, except as expressly permitted by these Terms or by mandatory law. No rights other than the licence above are granted to you.
Trading futures and contracts for difference (CFDs) involves a substantial risk of loss and is not suitable for every investor. Leverage cuts both ways: it magnifies losses as well as gains, and on some products losses can exceed your initial deposit.
Past performance does not predict future results.
THOR is an automation tool. It does not reduce market risk, does not improve the quality of your trading decisions and does not guarantee any result. You alone decide what, when and how to trade, and you bear all trading losses. Never trade with money you cannot afford to lose.
For more detail, see our Risk Disclaimer.
Phoenix Technologies is liable for the proper performance of its obligations under these Terms and applicable law, and for damage caused by its own breach.
Phoenix Technologies is not liable for:
Nothing in these Terms excludes or limits Phoenix Technologies' liability towards consumers under mandatory French or EU law, nor any statutory right of consumers, including the legal guarantee of conformity and the right to full compensation for damage caused by our breach.
This subsection applies only to customers acting as Professionals. It never applies to Consumers.
This cap and these exclusions do not apply where liability cannot lawfully be limited, in particular in the event of intentional or gross misconduct.
We may suspend or terminate your Subscription only for one of the following material breaches:
Before any suspension or termination, we notify you by email, describing the breach and giving you at least 7 days to remedy it. If the breach is not remedied within that period, we may suspend or terminate the Subscription.
By exception, in the event of a grave breach (fraud, illegality or a threat to security), we may suspend access immediately, notifying you at the same time, and then terminate if warranted.
If we terminate your Subscription without any breach on your part, we refund the unused portion of the period already paid, pro rata.
We may modify these Terms only for one of the following valid reasons:
We notify you of any modification individually, by email, at least 30 days before it takes effect. Modifications never apply retroactively.
If a modification is adverse to you, you may terminate your Subscription free of charge at any time before the modification takes effect, from your account settings or by writing to [email protected]; in that case, any prepaid period after the termination date is refunded pro rata.
Your continued use of the Service is not treated as tacit acceptance of an adverse modification unless we have given you the individual notice described above.
Phoenix Technologies SAS, 60 rue François Ier, 75008 Paris, France, is the controller of the personal data processed in connection with the Service.
Your account and usage data are processed because they are necessary for the performance of the contract (article 6(1)(b) of Regulation (EU) 2016/679, the "GDPR"). Your billing data and the archived contracts are processed in order to comply with our legal obligations (article 6(1)(c) of the GDPR).
The recipients of your data, by category, are: our payment processor Stripe; our hosting providers, namely Hetzner Online GmbH for the application and payment subdomains, Namecheap, Inc. for the website and Cloudflare, Inc. for content delivery; the trading platforms and brokers you choose to connect (Rithmic, Tradovate, NinjaTrader, MetaTrader 4/5, cTrader, TradingView), which receive your account identifiers and order data as necessary to perform the Service; where you reached us through an affiliate link and consented to marketing cookies, the referring affiliate, who receives only the information necessary to attribute the referral and calculate their commission; and, where applicable, the consumer mediator designated in section 19. The detailed list is set out in our Privacy Policy.
Some of these recipients are located in the United States; the resulting transfers outside the European Union are governed by the safeguards described in our Privacy Policy (EU-US Data Privacy Framework certification or standard contractual clauses, depending on the recipient).
Where processing is based on your consent (for example non-essential cookies), you may withdraw that consent at any time, in particular via the Manage cookies link in the footer, without affecting the lawfulness of processing carried out before withdrawal.
The retention periods, the safeguards applying to transfers outside the European Union and the complete information required by article 13 of the GDPR are set out in our Privacy Policy.
You may exercise your rights of access, rectification, erasure, restriction of processing, portability and objection (articles 15 to 21 of the GDPR), and set directives on the fate of your personal data after your death (article 85 of loi n° 78-17 of 6 January 1978), by writing to [email protected]. You may also lodge a complaint with the CNIL at any time, at www.cnil.fr (article 77 of the GDPR).
If you have a complaint, please write to us first at [email protected]. We will do our best to resolve it quickly.
In accordance with articles L612-1 and L616-1 of the French Consumer Code, after a prior written complaint to [email protected] remains unresolved for 1 month (or is rejected), the consumer may refer the dispute free of charge to the médiateur de la consommation (art. L612-1 C. conso). Phoenix Technologies is finalising the designation of its consumer mediator; the mediator's identity and contact details will be published on this page as soon as the designation is complete.
Recourse to mediation is optional for the consumer, who remains free to bring the dispute before the courts at any time.
These Terms are governed by French law.
If you are a Consumer residing in another country, you keep the benefit of the mandatory consumer protections of the law of your country of residence.
Consumers may bring proceedings, in addition to the territorially competent courts, before the court of the place where they resided at the time the contract was concluded or at the time the harmful event occurred (article R631-3 of the French Consumer Code).
For Professional customers, any dispute relating to these Terms falls under the exclusive jurisdiction of the Tribunal de commerce de Paris.
These Terms are available in English and in French. For consumers residing in France, the French version, available at /conditions-generales, prevails.
Phoenix Technologies SAS, 60 rue François Ier, 75008 Paris, France.
See also our Privacy Policy, Cookie Policy, Risk Disclaimer and Billing Policy.