A trade was not copied
Short answer
Go down this list: the copy link is off, the follower is locked or under a news restriction, its limit was reached, the market was in its daily pause, or the order is still waiting in Fills Only.
- The copy link is off, or copying was stopped with Disable Copy or a schedule. Check its switch in the Accounts List.
- The follower is locked or under a news restriction. Risk Management shows both.
- Its Stop Loss or Profit Goal was reached: Thor then switches its copy links off until you turn them back on. Or Stop at Profit Goal fired and was not re-armed.
- 16:00 to 17:00 Chicago time, Monday to Thursday: futures copying pauses for the CME’s daily break.
- Fills Only and a waiting order: a limit or stop is copied only once it fills on the leader.
- The symbol is excluded: Not copied on that copy link, or a micro contract with Disable Micro Orders on.
- The connection expired. The Connections List shows its status; reconnect it in place.
Still unexplained? Open a ticket from the support chat with the account and the time of the trade.
Was this helpful?
Thanks, that helps us improve this page.