My trade did not reach my TFeed account

1. Your leader’s connection. In the Connections List, its status should read connected. If it shows as expired, see A connection shows as expired.
2. The copy link. In the Accounts List, the link from your leader to your TFeed account must be switched on and saved. A new or reset TFeed account needs its own link.
3. Your TFeed account’s status. On PropFirm Accounts, a Failed or Disabled account takes no trades.
4. The time. From 16:00 to 17:00 Chicago time, Monday to Thursday, futures copying pauses for the CME’s daily break.
5. A lock. A locked account takes no trades until the lock ends. Risk Management shows it.

Still missing? Contact us with your TFeed account and the time of the trade.